At Luxury Decor, customer satisfaction is our priority.

Return Eligibility

Products may be returned within 7 days of delivery if they:

• Are unused
• Are in their original packaging
• Include all accessories
• Are accompanied by proof of purchase

Non-Returnable Items

The following items cannot be returned unless defective or damaged:

• Used cookware or kitchenware
• Clearance or sale items
• Gift cards
• Customized or special-order products

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery. We will arrange a replacement, exchange, or refund where applicable.

Refunds

Once the returned item has been inspected and approved, refunds will be processed using the original payment method. Processing times may vary depending on the payment provider.

Exchanges

Eligible items may be exchanged for another product of equal or greater value, subject to stock availability.

Return Shipping

Where the return is due to our error or a defective product, Luxury Decor will cover the return shipping costs. For other approved returns, return shipping costs may be the customer’s responsibility.

Contact Us

If you need assistance with a return or refund, please contact our customer support team before sending any item back.